PAL Medical Systems was started in 1987 by the late Jim Giles and his wife Lorraine. They were busy entrepreneurs managing 2 businesses and trying to take care of their aging parents. Both of their mothers refused to leave their country homes after their husbands passed away, as a result, Jim and a partner created a 2-way voice communicator which is called a PERS (Personal Emergency Response System) so their mothers could live reasonably independent. The concept was well received by families who could not be with their family member but knew that a way to access an Emergency Response Team gave them peace of mind. Subsequently, understanding the needs of the aging population, Automated Medication Dispensers and Fall Prevention Alarms have been added to their product line.

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PAL Medical’s mission is to provide quality products to aid in medication compliance and emergency response systems for in-home use and assisted living facilities.


Lorraine Giles – President
Wendy Chupurdia – Office Manager
Sara Chupurdia – Administrative Assistant
Margaret – Billing Office